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News > News

Vista eclipse™ DVR ensures Ebuyer never misses a thing

May 18 2006

Reading, UK

When Ebuyer wanted to ensure the security of its stock, especially during the packing process, they needed a solution that would allow them to view and record all areas of the packing bay, at all times. This solution came in the form of the Vista eclipse™ and eclipse DVR, the pioneering 360 degree camera and digital recorder that has revolutionised the CCTV sector.

Ebuyer.com is one of the largest global Internet resellers of brand name computer technology and consumer electronics products. The company has recently had a warehouse built in Howden, Yorkshire to ensure they keep pace with the rapidly increasing demands of the business. Dealing with a large quantity of high value, small items, it was essential for David Fenner, Head of Security at Ebuyer, to set up a comprehensive security system to prevent shrinkage of stock, especially in the packing areas.

Having previously worked with Fisher Security and been very impressed with their high professional standards, Mr Fenner brought them in to advise on the project and carry out the installation. "You know exactly where you stand with Fisher," says Mr Fenner. "They keep you abreast of all developments, never make promises they can’t deliver on and are extremely knowledgeable – I really can’t fault them and wouldn’t hesitate to use them for future projects."

Following a full analysis of the situation Fisher Security recommended that Ebuyer set up a trial using the Vista eclipse™ camera and DVR. "We needed to provide 360 degree continuous surveillance of key areas in both live and recorded video situations," says Steve Davies, Project Manager of Fisher Security. "The combination of the Vista eclipse™ camera and DVR is the most comprehensive solution on the market."

Because the eclipse DVR records the entire 360 degree image captured by the eclipse camera, the recording contains all the information from the original scene. By using retrospective ePTZ (electronic pan/tilt zoom) the whole recording can be examined in detail ensuring that critical information is not overlooked. A particular event can be reviewed time and time again using different views and screen formats to make certain that the event has been witnessed in its entirety. If required, the event can then be recorded on any conventional CCTV recording device to the analogue output.

The height of the ceilings in the Ebuyer warehouse meant that the cameras couldn’t be false ceiling mounted as is typical of many installations. Instead, Fisher had to use pendant mount type brackets to bring the cameras down to a more suitable height, where the activity of employees in the packing bay could be clearly observed. "We consulted with Vista about the best method of mounting the cameras and came up with the pendant solution," says Mr Davies. "We work with Vista a lot and can always rely on them for technical assistance should we need it." As the eclipse DVRs need to be no more than 3 meters from the cameras, a cable was run up the bracket to the ceiling where the DVRs are located.

"We are delighted with the system," says Mr Fenner. "The installation was carried out to budget and on time and the equipment ensures that we have full coverage of the packing bays at all times. It’s a relief to know that if an incident does occur, we can thoroughly analyse the scene to determine exactly what happened."






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