| Country and Dealership: |
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Do you have a dealer I can contact in my country? |
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With thirty dealers worldwide we are sure there is a dealer near you. Please call us to discuss your requirements and we will inform you of the most suitable dealer to contact. |
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How do I become a Vista dealer? |
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First, contact the Export department and discuss your interest with the person responsible for your country. Opportunities do exist from time to time and we are always pleased to receive enquiries from people keen to represent us. We provide dealers with full technical, training and marketing support including twice annual visits and regular appearances at appropriate trade shows and educational seminars. |
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In which countries do you have customers? |
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Norbain has exported to almost 80 countries worldwide including throughout Central and Eastern Europe, the Indian Sub-continent, North and East Africa, Asia and the Far East, Hong Kong and China, and throughout the Middle East. |
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Which languages are spoken within the department? |
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English, French, German, Italian, Spanish, Portuguese, and Romanian |
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| Opening Hours: |
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What are your opening hours? |
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The Export department is staffed from 08:00hrs to 17:30hrs UK time, Monday to Friday. |
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| Sales: |
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Does Norbain deliver next day? |
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We deliver next day in mainland Europe. Elsewhere, delivery schedules vary according to the individual country and courier involved. |
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How can I find out if you have a particular product in stock? |
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Your sales contact can advise you by telephone. With £13m worth of stock and 98% product availability we rarely disappoint. |
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How do I identify my sales contact within Export? |
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Go to Contact Us. |
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My customer has a very large requirement. Can you supply all the equipment I need? |
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With a stockholding of £13 million at any one time, together with a guaranteed 98% availability of our catalogue lines, we are certain that no matter how large your requirement we can accommodate your requests. To see for yourself exactly how much stock we hold please take a trip on our Warehouse Virtual Tour. |
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| Service and Support: |
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Do you operate a telephone helpline? |
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Telephone technical support is available for all Norbain customers from 08:00hrs to 19:00hrs UK time. Further information can be found in our technical support section. |
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What do I do if I need to return a product for repair, servicing or another reason? |
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Telephone technical support is available for all Norbain customers from 08:00hrs to 19:00hrs UK time. Further information can be found here. |
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Where can I obtain product manuals and datasheets? |
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Many of these are available to customers on this web site by visiting our Technical Support section. You must be a Norbain customer to be able to access these. In the event you cannot find what you need, please contact us. |
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Where can I see your products demonstrated? |
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Norbain has three demonstration suites in the UK and a dedicated office in Dubai. In addition we attend a variety of local and international trade events. More information can be found in our Events section on this web site. |
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